Terms of Service
1. Legally Binding Agreement
By signing a contract with Enhance Power Washing, Inc., you are committed to an agreed upon price. Your signature creates a binding contract. If you break this contract, all deposits made to the company shall be surrendered as damages.
2. Product Warranties
All Warranties are limited to those offered by the manufactures of the products used by Enhance Power Washing, Inc. No additional warranties are not offered or provided by Enhance Power Washing, inc. Contact Enhance Power Washing, Inc., as soon as possible if you have any questions or concerns regarding the work performed.
3. Water Usage
This contract, when signed indicates that you agree to provide Enhance Power Washing, Inc., the right to use an on-site water supply as needed to perform and complete the job without compensation. It is the Customer's responsibility to make sure the water supply is on and working before we arrive to power wash. Additional charges will be applied if water is not available.
4. Color and Tone
Enhance Power Washing, Inc. attempts to represent final color and tone as best we can. While we can often give you an idea of the overall color or tone, you should expect some variance in the overall finish. Age, weather, stain and paint affect color, as does the type of wood, the differences in the individual boards used, or variations inherent in different construction and landscaping materials.
5. Courtesy
While Enhance Power Washing, Inc. is present at your property, you are responsible for keeping children, pets, and others away from the work area. Keep children and pets away from work surface for at least 24 hours after our work is complete. This is for their protection, as well as our own.
6. Payments
Payments to Enhance Power Washing, Inc. are due in accordance with the contract terms. We accept payment by check credit card, money order or cash. All balances are due upon completion of the job. Any deviation from this policy must be in writing as a part of this contract. Late charges will accrue on all unpaid balances as of the date of completion of the job. The customer agrees to pay any collection costs, court costs and attorney’s fees and expenses incurred by Enhance Power Washing, Inc. to collect any outstanding balances.
7. Scheduling
Scheduling, in a business in which Productivity relies upon the weather, can be difficult. We try our best to keep scheduling conflicts to a minimum, however weather conditions beyond our control may affect your project start and completion dates. We will let you know of any scheduling changes.
8. Removal & Replacement of Deck Contents
Property owner or occupant is responsible for removal and replacement of furniture, ornaments, grills, and removable items from the work area. We charge extra to remove and replace items from the work space and we will not assume any liability for damage, loss or storage of your property.
9. Damages
Enhance Power Washing, Inc. is not responsible for damages due to improperly installed or loose siding, loose shingles, broken, open or improperly sealed windows, wood rot, defective construction, improperly secured or loose wires, loose or improperly installed gutters and leaders, and improper caulking or loose mortar, which may be dislodged during the cleaning process. Sun and weather will bleach the color and cause fading of aluminum and plastic siding. Power washing may cause the faded vinyl or aluminum to stand out when the chalky buildup is removed by the power washing process. Enhance Power Washing, Inc. will not be responsible for fading or color change due to the weathering and fading process on siding materials.
10. Stains
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stain and paint are examples of materials that cannot be removed by conventional means. We make ever attempt to point out these areas out to customers when quoting the project. Sometimes, these stains or fungus cannot be removed at all.
11. Property in Good Repair
Enhance Power Washing, Inc. expects your property to be in good repair and weathertight. This includes but is not limited to all electrical service including receptacles, light fixtures, doors and windows. Enhance Power Washing, Inc. is not responsible for damages due to water infiltration improper installation, maintenance or repair of electrical related items or at doors or windows.
12. Glass and Windows
Glass and windows may become water spotted due to our work. We are not responsible for spotted glass or windows. Window and glass cleaning are NOT included.
The Following Apply To Maintenance Agreements ONLY
13. Interim Maintenance Cleaning (Spot Cleaning)
1 visit per year, per item included on the Agreement. For a single interim visit only 1 side of a building or 25% of total square footage of flat surface is considered a spot cleaning. It is the customer's responsibility to request an Interim Maintenance Cleaning
14. Late Payment
If payment cannot be collected within 5 days of the agreed payment date a $15 late fee will be applied.
15. Missed Payment
If no payment is received within 30 days of the agreed payment date and the customer has been uncontactable the Agreement is considered cancelled without notice. No refund will be applied if Agreement is cancelled without notice.
16. Cancellation of Agreement
The customer may cancel this agreement at any time with 30 days written notice to Enhance Power Washing, Inc., 821 Dawsonville Hwy, STE250-248, Gainesville, GA 30501
17. Refunds
Refunds will be calculated at time of cancellation and total monies to be refunded to the customer will be advised before the end of the 30-day notice period. A $50 cancellation fee and the cost of any Spot Cleaning already completed will be deducted from payments already made, the remainder will be refunded to the customer at the end of the 30 days notice.